Designers can't "own" UX; rather, they must empower product managers and engineers be part of it. UX can't just be a department; UX must be embedded in the culture of your organization. In this talk, I shared some of the methodologies we use to democratize design at Arcweb, and how you can use them to make better digital products.
I spoke at Tech2gether about how Arcweb uses the Design Studio method to democratize our design process.Tony Abraham of Technical.ly Delaware provided a great write-up of my talk.
I expanded many of the concepts in my talk into a blog post.